Blackberry icon beside 3G disapearing on 9700
Hello all,
I bought my Bold recently and love its design. My issue is on the signal strength indicator, beside 3G there is a Blackberry icon indicating data connectivity. It disapears from time to time and then i dont get email or BBM messages. I tried to go to the Blackberry support forums and they werent able to help.
Has anyone else encountered this or resolved this? The only way i can get BBM and data again is to go to my connections and deselect and select connect to network. My carrier doesnt seem to have it listed as a known issue, and i cant find anything about it on the web. My Carrier is Telus in Canada, and recently they switched to a full HSDPA network, and i have my connection set to automatic with 3G & 2G selected. Im would have thought that i would still get a data connection as i am in Vancouver.
*Update*
It continues, and i spoke to my carriers network assusrance group. They removed and re-added the Data plan, resent service books and asked me to do a battery pull. Still happening. I checked my service status in the mobile connections and it says that the "Blackberry Internet Service : Not connected" when i encounter this. When this happens, i dont get access to email, BBM or Internet.
Im lost for the reason. It still shows a full signal when it happens, and i cant quite understand why it stays off until i reregister or disconnect/connect the network. Would changing the SIM card have any effect?
Any thoughts....?