1. Kelsey R's Avatar
    So I've never used my name@blackberry.att.net email, but any email that's sent to my school email (which I had synched up to my BB) gets rejected with a response of "antispam15.c0.bise6.blackberry #<antispam15.c0.bise6.blackberry #5.0.0 smtp;550 #5.1.0 Address rejected.> #SMTP#"

    When I request the blackberry.att.net email password, there is none. It's not in my service book. I'm desperate to get this to stop. What do I do?
    12-07-13 11:45 AM
  2. MobileMadness002's Avatar
    Looks like the email address itself no longer exists and the email being forwarded gets rejected as the address do not exist. If there is an issue with the service books and or the BIS account, call ATT and speak with tech support.

    Actually, now that I think of it, the error would be a different message. This would make it sound like your school domain may have flooded the RIM servers and as a precaution of future issues RIM decided to block the domain. Still contact ATT to make sure the BIS is working correct. They will send an email to the bb.att.net address, if it works then their network is not at fault. You would then need to contact RIM or your school for further assistance.
    12-07-13 12:13 PM

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