I've had my Bold for only a few months and yesterday the screen went white and wouldn't do anything. I've pulled the battery a couple of times but it only gets about 3/4 thru the download bar and stops. What can I do?
I've had my Bold for only a few months and yesterday the screen went white and wouldn't do anything. I've pulled the battery a couple of times but it only gets about 3/4 thru the download bar and stops. What can I do?
I had this same problem last month. I just called tech support for my carrier. They had me uninstall and reinstall the software. It took about 45 mins but they'll stay on the phone with you and walk you through all the steps
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Go to the blackberry website, then navigate to the device software section, select your carrier and download the latest they have to offer, then install it, then load it with BBSAK, download and install BBSAK from www.bbsak.org
Posted from my CrackBerry at wapforums.crackberry.com