1. leev's Avatar
    I want to restore my contacts from BB 9900 to BB 9700. When I explore it on media card, the .con files are still there. But when I tried to restore them from BBM option (restore manually using back up files from device), the .con files are invisible. What's going on and how do I fix it?

    Thank you, I'll appreciate your helps.
    01-16-14 07:34 AM
  2. zocster's Avatar
    First of all, welcome to CrackBerry! Would you be able to tell us what BBM versions are running on each devices?
    01-17-14 11:58 AM
  3. leev's Avatar
    OS 5.0.0.593 on BB 9700, and OS 7 on BB 9900 (I don't know exactly about the OS versions since the I can't operate the 9900 one due to a lot of errors).

    Is it because the different OS? If so, how do I restore it to 9700, since the only backup file I have is the .con file
    01-17-14 11:39 PM
  4. zocster's Avatar
    Not the OS but BBM versions. Anyway you should have used bbid to switch devices your contacts would have carried forward

    Sent from what ever device I got my hands on via Tapatalk
    01-18-14 12:02 AM

Similar Threads

  1. Cannot remove BlackBerry Hub Notification
    By Rob Chiappetta in forum BlackBerry Z10
    Replies: 12
    Last Post: 06-15-14, 10:38 AM
  2. Keep your files and messages private with Secret Keeper for BlackBerry 10
    By CrackBerry News in forum CrackBerry.com News Discussion & Contests
    Replies: 1
    Last Post: 01-18-14, 09:17 PM
  3. DATEV commit to BES10 and over 1000 BlackBerry 10 devices
    By CrackBerry News in forum CrackBerry.com News Discussion & Contests
    Replies: 1
    Last Post: 01-18-14, 09:15 PM
  4. Replies: 5
    Last Post: 01-16-14, 11:18 AM
  5. Separate camera from OS and put it in BlackBerry World
    By jr4941 in forum BlackBerry 10 OS
    Replies: 2
    Last Post: 01-16-14, 08:56 AM
LINK TO POST COPIED TO CLIPBOARD