Big problem with email after switching phone and OS
I did a backup through the BB official software and got all my settings and contacts copied over to the computer. The old phone had to go and Orange came with a new phone.
Phone remains the same model (the 9700 Bold) but software is 6.0 instead of the 5.0
I successfully restore all settings, contacts and everything works, except for email.
Under Email -> Option -> Email Account Management it gives me the following:
A new Blackberry device has been detected. You must move your email account(s) to receive email on this device. To move an email account, you will need to type the email account password. At least one email account must be moved to set up email on this service.
Next step prompts me for password and it even says Device change successful. I enter password and then wait. After all seems to be going through perfectly, email still doesnt work.
I appreciate anyone that knows what to do about this issue. I cant seem to figure it out and I cant even seem to flush anything that has to do with this email account so that I can at least start over again.