1. maddmikk's Avatar
    I have a user who can delete on his company outlook mailbox and it does not delete on his device? Any thoughts?
    Thanks in advance
    02-28-13 12:22 PM
  2. iamq's Avatar
    Is everything else working for the user, and have you tried to re activate them on the BESx?
    02-28-13 01:20 PM
  3. maddmikk's Avatar
    I will try that next. I have looked everywhere on his devicee. everything else seems to be sycning?
    02-28-13 01:25 PM
  4. iamq's Avatar
    There is/was a BES forum somewhere on here as I'm by no means a BES(x) expert at all! I've only been using it for a few months as an internal trial with 2 handsets!

    If everything else is in check you could also try and resend the service books to that device, do a reboot of the handset and see what happens then. I also recall a BESx issue with sync of mails older than 'n' there is also a somewhat odd delay sometimes with mail boxes to catch up. I presume if the user access there email via a.n.other device (even webmail) the actual exchange mail box is correct & in check with what it should be ?
    02-28-13 01:41 PM

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