1. marklangdown's Avatar

    We have a BES controlled device that we need to add an external yahoo e-mail account to. When going into settings, e-mail, the device asks for Blackberry ID (e-mail) and password, but I am not at all certain what it is looking for, the primary corporate e-mail account? we have a UID and PIN for the user, but cannot relate this to the data being asked for.

    confused of london
    11-21-13 10:54 AM
  2. Saudade's Avatar
    The user needs to register for a Blackberry ID at:
    BlackBerry ID - BlackBerry Login - Sign In to Apps & Services - US

    This is the US site which I go to automatically. Perhaps it will direct you to a UK site.

    Normally, you do this when you first activate the device. Is it a Bold 9000? If not, you should ask in the correct device forum.
    11-21-13 01:44 PM

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