1. ronj_132's Avatar
    I've had a bold 9780 and got a bold 9900. Ive backed everything up using desktop manager and restored everything back to the 9900. Now all my data is still there except for my BBM contacts. When i open blackberry messenger, it asks me to put my display name as if i'm new to it. I even tried rolling the software back on the 9900 to 7.0 when it was initially 7.1, again no luck. I did update my bbm to v7 a few days back though on my 9780.
    05-03-13 11:57 AM
  2. Superfly_FR's Avatar
    I'm quite sure your BBM contacts are not saved in the backup but are sticked to your BBID, so that you should have them back just by setting up your PIN.
    Are you in England with O2/Vodafone ? There have been some problems with their network today. You might experience some delays. Don't over-trick your device for now. Things should be back to normal shortly (also rely on wifi may help).
    05-03-13 02:13 PM

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