[PL254RU]

I am frustrated and angry. I paid for a ticket for technical support to solve my problem that my BB9900 will not sync with Microsoft Outlook 2010. I am disappointed that BB's Technical team do not have the capability to solve this problem. They tried and I got more than my USD 49 for the time they invested but finally the Level 2 Technical support referred me to Microsoft and I don't hold out much hope there.
These days with a smart phone of the sophistication of the BB9900 it really should be able to sync with my Outlook Contacts & Calendar.
Not much to ask! What to do? Help please!

[anon(6038817)]

What, exactly are you trying to sync, and how are you trying to sync it?

I am able to sync my calendar with Outlook 2013 just fine via BlackBerry Desktop, but that is all I am syncing.

[PL254RU]

Thanks for your reply. I am trying to sync my calendar ad contacts. I am pleased to note that you can sync via Blackberry Desktop with Outlook 2013. This is helpful because if it is just a case of upgrading my Outlook 2010 to Outlook 2013 I can try that immediately. None of the technical people from BB suggested that and were trying to do it by setting up PSTs but their attempts failed. Any further comments on upgrading Outlook 2010 to 2013 to solve the syncing problems with BB 9900 would be appreciated. Thanks again.

[goodayeh]

Have you seen this ?

btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=8E7616CAB67AD4AD14C4296 F830A0341?externalId=KB32192&sliceId=2&cmd=display KC&docType=kc&noCount=true&ViewedDocsListHelper=co m.kanisa.apps.common.BaseViewedDocsListHelperImpl

[parbrook]

I have two BB9900 synching with Outlook 2010 - calendar, contacts, tasks and notes, via USB.
I'm running the latest version of Desktop Manager on Windows 7.

[MobileMadness002]

Just curious as I used to TS Outlook and BB sync daily, what was the error when syncing?