I just got mine today -- upgraded from a 1st generation iPhone. Pretty happy so far except for two things ...
1. My BB e-mail will receive e-mail, but not send.
and
2. It will not connect to my wireless router (brand new Linksys N Extreme Range configured for WEP security - which is set to a max of 50 users), but the router thing is probably the router since I couldn't get the iPhone to connect to it either ... but my laptop (MacBook) will.
Since tomorrow is a holiday, so the AT&T store won't be open to question this stuff ... does anyone know what's up?
I just got mine today -- upgraded from a 1st generation iPhone. Pretty happy so far except for two things ...
1. My BB e-mail will receive e-mail, but not send.
and
2. It will not connect to my wireless router (brand new Linksys N Extreme Range configured for WEP security - which is set to a max of 50 users), but the router thing is probably the router since I couldn't get the iPhone to connect to it either ... but my laptop (MacBook) will.
Since tomorrow is a holiday, so the AT&T store won't be open to question this stuff ... does anyone know what's up?
Hmm. It's not connecting to the internet. Keeps saying "You can not access this site in this manner."
If it's not letting you login from your PC, then call ATT CS and have them send you directly to tech support. And just ask them to reset your username and password.
Posted from my CrackBerry at wapforums.crackberry.com
You can also call AT&T tonite till 11 PST. But Forever29 is directing you correctly
Originally Posted by msaster
Melrayne if you call AT&T ask for Tier Two Blackberry support team
Thank you very much for your help -- I may end up doing that. I got a BlackBerry Pearl on the Sprint network when they first came out and got very frustrated when that would not work in New York City for some reason (I live in Michigan), and instead of dealing with it, I took it back and switched it out for another brand of phone. I'm pretty determined to figure it out this time.
If it's not letting you login from your PC, then call ATT CS and have them send you directly to tech support. And just ask them to reset your username and password.
Posted from my CrackBerry at wapforums.crackberry.com
I will do that. Does anyone have the number for AT&T? My line is an additional line off my parents account. I have another phone, through Sprint, so I can call off that one.
Open ur browser - click the bb button (menu) - go to options -
In the browser configurations option and the general properties make sure the browser is set to internet explorer.
See if that will let u connect to the internet.
Posted from my CrackBerry at wapforums.crackberry.com
I will do that. Does anyone have the number for AT&T? My line is an additional line off my parents account. I have another phone, through Sprint, so I can call off that one.
By Phone
Customer Service
1-800-331-0500 or 611 from your wireless phone
Hearing Impaired
1-866-241-6567(TTY)
Open ur browser - click the bb button (menu) - go to options -
In the browser configurations option and the general properties make sure the browser is set to internet explorer.
See if that will let u connect to the internet.
Posted from my CrackBerry at wapforums.crackberry.com