1. dutywarden's Avatar
    I have a BB Bold 9700 and when I insert the SD card it says "media card inserted" but then it won recognized the SD card to let me take video or store photos. I also cannot see the photos and videos already stored on the card. I know they are there because i can see them when I put the SD card into my PC.....how can I get the phone to recognize my SD card ? Help.
    12-31-13 02:10 PM
  2. jaydee5799's Avatar
    Hello and welcome to CB!
    Have you tried removing the card, copying all the info over to your PC and then formatting your card in your phone? Then drag everything back to the card.
    12-31-13 02:26 PM

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