1. mltenzer's Avatar
    I have had the 9700 for 1 week. Intermittently I have found that the phone gets unusually hot, while in the holster. After a little while I then note that the battery indicator has dropped considerably, once all the way to the yellow bar within a few minutes. I called TMO and they are sending me a replaement battery. I am concerned that the problem may be with the phone but only have 1 week left in the remorse period to get a replacement. What to do?

    Also how are people upgrading the OS to the newest out there? WHere do I get it?
    01-06-10 06:15 PM
  2. noaim's Avatar
    to answer your second question you can download the latest firmware from here
    https://www.blackberry.com/Downloads...E4F82F9F00E7D4
    01-06-10 06:31 PM
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