1. Rikimaru80's Avatar
    Can someone help me? I just backup my blackberry 9900 (full option), wipe it, and restore it. but I lost my autotext. help me please, I need this urgent
    03-13-13 12:06 PM
  2. Fubaz's Avatar
    have you tried a custom restore?

    if not your SOL

    maybe try an older backup?
    03-13-13 07:32 PM
  3. mayor's Avatar
    there is a utility from Andi Tsung from TsungSoft.com ….. have a look there.

    also re Autotext (Auto Text) on the Blackberry Z10, …. i got this from Rim

    Thank you for contacting BlackBerry Technical Support.

    Thank you for the update.

    In regards to your key questions, you fill find the answer below each question.

    Key questions :

    1 - Can you back up Auto text on new BB platform.

    The Auto text will backup when the Z10 is backed up.

    2 - Will I be able to transfer my 500 odd current auto text on my 9800 to the new Z10.

    At the present time, the auto texts are not transferred from any pre BlackBerry 10 device to the Z10. This function has been sent to out development team, but there is no ETA as to when this will be available.

    3 - What is the auto text limit on the Z10 i.e. what is the Max I can store AND what is the size limit in terms of the number of characters I can type within One auto text.

    There does not appear to be a limit to the size of the auto text.

    4 - Will I be able to have line breaks on the auto text ...... i.e. multiple paragraphs at the press of a pre determined auto text key. I have this feature currently with my auto text but I have a feeling that you can only have single paragraphs with the new version. This will be a mega loss for me if that is the case as I use the auto text feature HEAVILY as all of my property details are pre-stored via auto text. - so, at the press of a few simple keys, I can submit entire property details with multiple paragraphs.

    This feature is not available on the current release of the operating system. This feature will be available in a future release of the device software. We do not have a release date for any future updates. It is up to the carrier to determine when software is released.

    If you wish to call us directly, you may call us at any of the telephone numbers listed below. To ensure an efficient direction of your call, please have your Service Request number ready as you will be asked to enter it into the system. Your Service Request number is INC0000xxxxxxxx.

    BlackBerry Technical Support
    03-21-13 04:15 PM
  4. fahar's Avatar
    Can someone help me? I just backup my blackberry 9900 (full option), wipe it, and restore it. but I lost my autotext. help me please, I need this urgent
    Nope, there's no way out to getting back ur autotext,BDM can't backup autotext in significant amounts
    Only ATB app could backup (to media card or device memory)
    03-22-13 01:46 PM

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