1. Leary's Avatar
    HELP!! Please

    I have a 9930 on Verizon. I use BIS for my GMail and I have a connection to my corp BES. Yesterday afternoon both BIS and BES simply stopped working and I have no data, ie, can't browse, BeWeather doesn't work, etc.

    My Screen reflects 3G, and the BB connection.
    Service status reflect "Mobile Network" for BIS and BES.

    Coverage is 3GBB with Provider Verizon.

    Enabling wifi does not allow a connection either.

    I've done a long battery pull, where I left the battery out for several minutes, as well as several shorter pulls.

    I haven't reloaded the OS since Verizon pushed the last update, and in general I don't have any issues.
    06-13-13 01:22 PM
  2. loveBB6.0's Avatar
    HELP!! Please

    I have a 9930 on Verizon. I use BIS for my GMail and I have a connection to my corp BES. Yesterday afternoon both BIS and BES simply stopped working and I have no data, ie, can't browse, BeWeather doesn't work, etc.

    My Screen reflects 3G, and the BB connection.
    Service status reflect "Mobile Network" for BIS and BES.

    Coverage is 3GBB with Provider Verizon.

    Enabling wifi does not allow a connection either.

    I've done a long battery pull, where I left the battery out for several minutes, as well as several shorter pulls.

    I haven't reloaded the OS since Verizon pushed the last update, and in general I don't have any issues.
    Might be a Verizon issue. I experienced data issues with my Z10 this morning while in NY suburbs.

    Posted via CB10
    06-13-13 01:51 PM
  3. King Bear's Avatar
    Have you traveled outside the U.S. with your phone lately?
    06-19-13 11:15 PM

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