1. jimrawr's Avatar
    Today for no apparent reason a few of my Blackberry Bold keys stopped working. The SEND , END, A, Scroll button all stopped working. I have no idea why this happened, but it couldnt have come at a worse time for me. Tomorrow I am leaving on Vacation and dont have time to get a new phone, and I rely heavily on this Blackberry to help run my business.

    I would like to get this fixed tonight, but I haven't had any success so far. This is what I have tried

    1. Rebooting phone by pulling battery
    2. Rebooting by using the ALT / Right Shift / Del buttons
    3. Downloading newest Download Manager and trying to update software, which it notified me im on the latest version.

    Can anyone please guide me in the right direction? I tried calling Rim, and apparently they charge $40 for the service call and even if they cant fix it. I want to see if anyone here has any ideas before I give them $40 for nothing. I cant believe a $400 phone has no tech support, wow!!

    Can someone help me please?
    07-21-09 06:20 PM
  2. jimrawr's Avatar
    Sorry forgot to include that the version on the phone is v4.6.0.210
    07-21-09 06:22 PM
  3. ausch's Avatar
    The OS wouldn't help the keys. Your best bet is to take the Bold apart and try to replace the keyboard back.
    07-21-09 08:33 PM