1. mpscan's Avatar
    I just got my VZW 9930. I've set up my personal information to show on the lock screen so that if I ever lose my phone someone who find's it can contact me. However, when I lock the screen, it dims down / shuts off and when I press any button, I get a message saying "Keypad is locked. press the Mute...". If I don't unlock it, the screen shuts off / dims down again.

    So basically, I never get to see the lock screen message I've set up, it's always hidden. I have it set in options on the phone itself and I am also on a BES and it's set there under owner information too.

    08-17-11 09:28 AM
  2. coolcut's Avatar
    My 9900 acts the same way. Strange.
    08-17-11 09:32 AM
  3. Fnord's Avatar
    RIM changed this a while back. The lock button now is essentially a keyboard lock.
    If you want to have your info displayed enable the password. When the device password locks it shows the personal info.
    08-17-11 10:08 AM