1. ukn0wz's Avatar
    Hi everyone.

    Few hours ago I taked my Bold 9900 battery off to put another SIM (I turned off my Bold, then took out battery) 5 minutes late I set my SIM card and my battery back to my BB Bold 9900, red light turn on as usual but then nothing happened.

    The problem is:

    My Blackberry Bold 9900 won't turn on. When I put battery into the device red light turn on ONCE then nothing happens.

    I try reloading OS, AppLoader detects it as "PIN:UNKNOWN" then when it try to connect to the device after "Loading Operatin System" error appears saying that Loader.exe can't find the device.

    I hope some one to helps me!.. Ty.
    Last edited by ukn0wz; 12-22-11 at 12:12 AM.
    12-21-11 05:19 PM
  2. ProfessorChaos's Avatar
    do a batt pull but keep the battery out and plug the charger in....wait about a minute after the red light goes off and the screen with light up telling you to plug the back in with a small icon...do that..

    it's worth a shot.
    12-21-11 05:35 PM
  3. ukn0wz's Avatar
    I had done this already.

    Take battery out, wait like 30 seconds then plug the charger, red light turn on a bit more than normal then NOTHING happens.
    12-21-11 05:40 PM
  4. ProfessorChaos's Avatar
    have you tried another battery?

    this happened once on my 9000, a couple of batt pulls later it worked...
    12-21-11 06:00 PM
  5. ukn0wz's Avatar
    Yep., I had trayed another 9900 battery and the same.

    Tested my battery on my friend's 9900 and worked 100%... I'm worried :S.
    12-21-11 06:06 PM
  6. janerblue's Avatar
    What happens when the unit is off (with battery installed) and you hook it to your computer via the USB cable? Will it start charging?
    12-21-11 06:26 PM
  7. ukn0wz's Avatar
    No... If battery is installed and I plug it into Computer/Charger NOTHING happens, but if I take battery off then plug device into Computer/Charger RED LIGHT comes out ONCE then nothing happens.
    12-21-11 06:28 PM
  8. janerblue's Avatar
    How about plug it into your computer and hold your end key down for a few seconds (like 10 seconds maybe)...
    12-21-11 06:32 PM
  9. ukn0wz's Avatar
    Nothing... Same, red light turn on then nothing happens.
    12-21-11 06:38 PM
  10. ukn0wz's Avatar
    JL_CMder and BBSAK dosen't works.
    12-21-11 06:45 PM
  11. kjjb0204's Avatar
    Warranty/replacement time

    Sent from my Big Red BlackBerry 9930
    12-21-11 06:58 PM
  12. ukn0wz's Avatar
    Warranty/replacement time

    Sent from my Big Red BlackBerry 9930
    That's the sad part... I bought it on eBay.
    12-21-11 07:55 PM
  13. janerblue's Avatar
    May/may not help:
    Phone switched off and red light blinks 4 times - BlackBerry Support Community Forums

    some guy had his repaired: "reflow the mainboard and restore the OS"

    Also mentioned: What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ
    but that may not work for you based on what you described...

    I Googled this topic, and lots of folks have had this issue!
    12-21-11 10:05 PM
  14. ukn0wz's Avatar
    Solved!

    Do a battery pull, then let device plugged on charger for about 2 hours (Without battery)., screen will light up showing battery icon, plug battery and realod OS if necessary.
    12-22-11 12:07 AM
  15. ProfessorChaos's Avatar
    Congrats, something to keep in mind if it happens to me, thanks
    12-22-11 12:14 AM
  16. determined1's Avatar
    Hi,
    I tried your solution, but it didn't work for me.....what can I do?
    One morning, after I sent a text and received a call, my phone hung for a while, screen not changing, nothing happening. I decided to do a battery pull. Then the phone wouldn't come on again. No red light, no nothing. DM would not even recognize the phone. But my battery will charge up another phone.

    I also bought my phone on ebay and I have no warranty whatsoever.

    Any other suggestions?
    05-18-12 03:40 AM
  17. dashahman's Avatar
    I have same problem trying to charge it while no battery in there. For some reason my fone got colder.
    06-19-12 01:35 PM
  18. fairy2711's Avatar
    hi did u find a solution to the problem becuz my bb 9900 is doing the same thing!!! help me plzzz
    01-18-13 10:28 PM
  19. Levy Kho's Avatar
    hi, can u explain more details? when u pull the batt out, is it in charging condition? and did u leave the batt out for 2 hours until it shows battery icon?
    09-08-13 04:31 PM
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