1. Beesh1's Avatar
    Hi all, so this has NEVER happened to any of my BlackBerry's ever and it started today with my 9900 today.
    In the afternoon, randomly my 9900 started restarting by itself. It restarted once, then again. Within about 20 minutes it restarted about 8 times constantly and it even froze when it had got loaded so I had to do a battery pull to fix it.
    But, thing is, after this it began working like normal again and nothing was up with it until a little while ago and it started restarting again.

    I have NO idea what's wrong with this seeing as its never happened before.
    Help Please!
    02-23-13 06:18 PM
  2. kbz1960's Avatar
    Just install something new? How old is the battery? Try a new one if you can.
    02-23-13 06:20 PM
  3. Beesh1's Avatar
    What'd you mean install something new?
    And, the battery is only like a year old or so since the time I got the phone.
    02-23-13 06:22 PM
  4. kbz1960's Avatar
    Like an app or an update to an app.
    02-23-13 06:27 PM
  5. Beesh1's Avatar
    Alright I'll try that, Thanks! Hopefully it works.
    02-23-13 06:30 PM
  6. Jay Hopkins's Avatar
    Alright I'll try that, Thanks! Hopefully it works.
    Battery could be the issue. Rechargable batteries are only good for so many charges, so after a year thats 365 , maybe more charges. You can get them on amazon OEM for like under $8 . so replacing it anyway may be an option
    02-23-13 06:56 PM
  7. Beesh1's Avatar
    I'll probably look at getting a new battery, because its not keeping as much charge as it used to - Says its full and in 2 minutes its 90% but then it lasts as normal.
    Overnight it hasn't restarted so that's a good start, I downloaded a new app as suggested.
    02-24-13 07:01 AM
  8. kbz1960's Avatar
    Well I wasn't suggesting you download an app. I was wondering if you just downloaded or updated an app that could be causing your reboots.
    02-24-13 07:47 AM
  9. Beesh1's Avatar
    Lol, well downloading an app has stopped it...So far.
    02-24-13 07:53 AM
  10. fahar's Avatar
    What OS do you run?
    This happened to me when I was on 7.0.0.xxx
    That's not battery issued
    Try to upgrade OS
    02-25-13 02:54 PM
  11. Beesh1's Avatar
    Sorry for the late reply. My OS is: 7.1.0.714
    I bought another battery which has arrived so I'll be trying that out see if it fixes the problem.
    02-27-13 06:12 PM

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