1. h03nkf's Avatar
    Hi guys,
    A few weeks ago, after 2 years time, my 9900 phone started to consume battery at a rapid rate. From normally giving me almost 1 full day of use it went to 10 min talk-time before it dying. It all happened in a matter of days.
    I decided that the problem is the 2 y.o. battery and ordered a new one. By the time the new battery arrived my phone was long time dead. It won't even start with a power cable. So new battery hasn't brought it back to life.
    If i try to connect it to my Mac the Desktop Software it informs that there is problem with the device and offers me a choice to repair but then nothing happens when I chose it.

    I've attached the link to the log file:
    https://dl.dropboxusercontent.com/u/17911590/BB_log.log

    Is there anything I can do to make it work or is it just throwing it in the garbage?

    Thanks!
    10-18-13 05:32 PM
  2. goodayeh's Avatar
    What axactly happens when you charge it ?
    10-18-13 06:53 PM
  3. h03nkf's Avatar
    Hi, thanks for help!
    Here is what happens:
    - plug in to the charger with the battery: red light lights up for around 15-20 seconds then switches off and nothing happens
    - Plug in to the charger without the battery: the same pattern
    - Plug in to Mac: the red light lights app for around 5 sec and then the following message comes up: "The BlackBerry Desktop Software cannot connect with this device.". I have a choice "Retry" (no use), Cancel and Repair (the red light start to flash irregular for around 30 sec and then nothing happens).

    Thanks!
    10-19-13 04:31 AM
  4. lcchick's Avatar
    Do you have an external battery charger? Or a charging pod? Sounds like It might not be charging the battery correctly, the charging port may be bad.
    10-19-13 06:48 AM
  5. goodayeh's Avatar
    When plugging into the charger or computer , are you using the same wire ?
    Ifso , it may be defective - try with another cable.

    IF the wire is good , then it might be the port on the phone.

    The same thing happens with both batteries ?
    ( old and new )
    10-19-13 08:11 AM
  6. h03nkf's Avatar
    Hi!
    It is different cords: 1) usb wall-outlet adapter and 2) USB cable from/to my Mac. Both of the cables works fine with other devices as for now.

    The old battery behaves differently: the red light lights up for 2 sec and then off for 5 sec and it is continuing doing so on and off for several minutes.

    Thanks!
    10-19-13 04:44 PM

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