1. MohdUmarFarooq's Avatar
    Hey all,

    As all of you can see by my name I'm fairly new to the blackberry family. I am using blackberry bold 9900 which i just bought from some guy over the internet. I wiped it through security settings and had a back up of my an old blackberry contacts so i restored contacts through blackberry desktop software. Now the phone seems to run just fine, except that an icon appears when i press the bb button continously. This icon is a question mark and the application is named "Blackberry App Advisor". When I click on this it wont open neither it would close. The phone stucks when i try to open it through this selection and then I have to long press the bb button to go back to home. The phone works quite normally despite of this app.

    Please be kind enough to suggest how to kill this app and delete it.
    04-10-14 04:12 AM
  2. blueyestm's Avatar
    Did you do a security wipe of the phone and factory reset when you got it from some guy over the internet? He might not have done that and that was some app he had installed that didn't fully uninstall.
    04-10-14 05:08 AM

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