1. hyper878's Avatar
    Hello,

    my 9790 was working fine from past 6 months...
    and now all of a sudden it freezes for no reason...

    I dont have any applications installed.. just social ( fb , msn , bbm).
    its between textin using bbm etc.

    If some one calls me or msges me i dont even recieve that as the mobile is on but frozen... any help ?..

    Thanks in advance..
    05-02-13 06:11 AM
  2. anon(153966)'s Avatar
    I'd suggest a 30 second or more battery pull (do NOT turn the device off first). Failing that, a reload of the latest official OS might be the best solution...
    05-02-13 07:40 AM
  3. dion76's Avatar
    left side alt & right side shift with delete also helps alot
    05-02-13 10:36 AM
  4. blakobecwa's Avatar
    I had this phone for a while before i got my Z10, my advice is also what the two other people mentioned does help however...

    This problem will usually occur quite regularly if your application storage memory is very low. The phone will become very irresponsive. Try deleting some big apps that you dont use anymore and get a better memory card too so you dont have to store so many files on your device memory. But the main thing is deleting some apps if your are low on application memory.. its the same memory that the OS runs on.

    This should help. Trust me.
    05-02-13 10:42 AM
  5. hyper878's Avatar
    Thanks for the replies guys.

    I have 32 gb memcard. so thers nothing on the phone memory, and there are no such applications.

    I have tried reloading the OS still it doesnt help.
    05-07-13 12:01 PM

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