1. YouAintTheHost's Avatar
    We have a small office running BES 4.1. There are 5 devices attached to BES with no issues. I have one user with a 9700 (the only 9700 in the office) that seems to lose the ability to receive emails at or near midnight once in a while.

    The only way I have been able to solve the problem is by deleting the user account in the manager, and recreating it (and having them register again).

    The blackberry can still send email, and receive PIN messages. It is quite an annoyance to have to keep adding this user... there seems to be no logic as to when it happens or why.

    Any suggestions would be helpful. Especially for the next time it happens.
    07-08-10 08:07 AM