06-04-10 10:32 AM
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  1. heather_renee's Avatar
    really???? wow yeah, this lady told me they wont ship them until the 10th at least thats how it happend with the Tour too though becuase I was one of the ones or pre-ordered the Tour and had to wait for it too.

    she also told me that I would have to go into a store to pre-order?? I can't pre-order over the phone?? that sounds strange to me... makes me want to call back and talk to a person who knows what there talking about
    Its because with the tour it was a "pre-order." Last July when you ordered online it was very clear it was a pre-order and the phone wouldn't be shipped until officially released. With this phone it is direct fulfillment which means for sale, online, starting tomorrow!!! YAY
    06-02-10 04:20 PM
  2. mjbesen310's Avatar
    Its because with the tour it was a "pre-order." Last July when you ordered online it was very clear it was a pre-order and the phone wouldn't be shipped until officially released. With this phone it is direct fulfillment which means for sale, online, starting tomorrow!!! YAY
    I'm trying to confirm that still..I tried to call Verizon 2 minutes ago, asked if I pre-order the Bold tomorrow morning, when do they ship out? I once agai nwas told not until the 10th or a day before! Maybe I just keep catching the wrong people when I call Verizon that dont know what there talking about... this one did tell me that I could call and pre-order, unlike the other lady who told me I have to go into a store to pre-order lol

    I have yet to talk to a Verizon yep that says to me it will be overnighted
    06-02-10 04:25 PM
  3. whoopsazz's Avatar
    It's not a pre-order...
    06-02-10 04:32 PM
  4. heather_renee's Avatar
    It's not a pre-order...
    I know I just told them too. They just don't get it!!!!!!!!!
    06-02-10 04:33 PM
  5. heather_renee's Avatar
    My chat with a verizon rep.... (please note it isn't in order because she was having problems but if you read carefully you should be able to follow)

    Please wait for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience!

    A Verizon Wireless online pre-sales specialist has joined the chat. You are now chatting with Shanise

    Shanise: Good Afternoon! Thanks for visiting our Online Ordering Department. For me to assist you can you verify your status? Are you an existing customer or new?

    Heather: Existing

    Shanise: Thanks for verifying. Are you looking to upgrade or add a line today?

    Heather: I am looking for a phone that is available to order as of tomorrow...the blackberry bold

    Shanise: Okay.

    Heather: Can I not look at the specs for it yet?

    Shanise: It will be on here tomorrow.

    Heather: I aam looking to upgrade

    Shanise: That is when you will be able to view it

    Shanise: And any features it has on there for that device.

    Heather: ok if I purchase online tomorrow when will it ship?

    Heather: ?

    Shanise: Tomorrow after it process.

    Shanise: Please hold.

    Shanise: Our site is trying to freeze up here.

    Shanise: And I am trying to keep the chat from hanging up on you.

    Shanise: It will take a few minuets for me to respond here at this time because of the system issue we are having now.

    Heather: So it will be eligible for the overnight shipping that is offered free for any online orders right?

    Heather: ok that is fine

    Shanise: Tomorrow after it process. It will then ship and you will get a tracker.

    Shanise: Thank you for waiting. I'll be with you in just a moment.

    Shanise: You would get it that next business day no later than Friday

    Shanise: Friday would be overnight.

    Heather: Ok thank you!

    Shanise: Sure. Is there anything else I can answer for you?
    06-02-10 04:50 PM
  6. mjbesen310's Avatar
    ^^thanks for the information!^^
    06-02-10 05:48 PM
  7. shopgurl's Avatar
    wow! It's good to know I'll have my new Bold by Friday--- thanks for the 411.
    06-02-10 06:08 PM
  8. jaydee5799's Avatar
    Thanks Girl!!!!
    Like we said MJ!!!!!
    06-02-10 06:15 PM
  9. heather_renee's Avatar
    Just ordered two online and after entering freeovernt in the promo box it says they will be here on Friday!
    06-03-10 06:56 AM
  10. littleinkblots's Avatar
    yeah on the website it says by 430pm you will receive it but on the online order it says by 3pm
    06-03-10 07:32 AM
  11. whoopsazz's Avatar
    It just depends on what time FedEx Express comes to your house. If you're like me, you had it shipped to your business, b/c I know they will be here at 10am regardless of what overnight service is used!!
    06-03-10 08:01 AM
  12. xlover's Avatar
    i was told by an online rep last night around 1 EST that it would be available in stores on monday
    06-03-10 08:19 AM
  13. emumom90's Avatar
    NOOOOOO!! My trackball gave out and I got a purple curve!!!!!!!!! Oh %$#@&^%!! But the last time I did this and got a Samsung Glyde the first week they were out, I had nothing but troubles with that thing , which is what brought me to the Blackberry ! Sigh!......

    Well Doggone it, I guess I really don't use the flash and Wow! is it lightyears faster than the old 8330... Hope I don't regret this...LOL!
    Last edited by emumom90; 06-03-10 at 09:05 AM.
    06-03-10 09:02 AM
  14. mlf80's Avatar
    I received a call from Verizon today telling me I am eligible for an early upgrade because I am a valued customer (probably because every time a new blackberry comes out I buy it). I said great, send me the bold, and the woman said that the bold was not part of the early upgrade right now, but that she thought it would be shortly. She said when the incredible was released, it was available to them the next day. Anyone have this type of experience before? How long should it take? She just told me to keep calling back. I want to get the bold now, but obviously if I don't have to pay $500, I don't want to!
    06-03-10 10:26 AM
  15. emumom90's Avatar
    I received a call from Verizon today telling me I am eligible for an early upgrade because I am a valued customer (probably because every time a new blackberry comes out I buy it). I said great, send me the bold, and the woman said that the bold was not part of the early upgrade right now, but that she thought it would be shortly. She said when the incredible was released, it was available to them the next day. Anyone have this type of experience before? How long should it take? She just told me to keep calling back. I want to get the bold now, but obviously if I don't have to pay $500, I don't want to!
    Oh I WISH!!!!!!!!!!!!!!!!!!!!!! Call ME!!!!!!!!!!!!!!!!!!!!
    06-03-10 10:30 AM
  16. mollyrose24's Avatar
    I received a call from Verizon today telling me I am eligible for an early upgrade because I am a valued customer (probably because every time a new blackberry comes out I buy it). I said great, send me the bold, and the woman said that the bold was not part of the early upgrade right now, but that she thought it would be shortly. She said when the incredible was released, it was available to them the next day. Anyone have this type of experience before? How long should it take? She just told me to keep calling back. I want to get the bold now, but obviously if I don't have to pay $500, I don't want to!
    Funny...when I called yesterday the two epople on the phone told me they had never heard of the early upgrade promotion. Rather annoying. My plan is the family plan with unlimited text and one existing blackberry on it (and we are VIP) so you would think we are "high value" customers...but i could upgrade anther line with the annual upgrade thing (you just have to pay 20 bucks extra) and va-voooom you get yourself an upgrade . TOMORROW MIGHT JUST BE THE BEST DAY EVER! or just of this month.
    06-03-10 01:14 PM
  17. bodeb's Avatar
    oh i wish!!!!!!!!!!!!!!!!!!!!!! Call me!!!!!!!!!!!!!!!!!!!!
    me tooooooooooooooooooooooooooo!!!!!!!!!!!!!!!!!!!!
    06-03-10 01:21 PM
  18. mollyrose24's Avatar
    patiently awaiting for my fedex man to arrive at my house...this will be a long day.
    06-04-10 09:53 AM
  19. jbl1202's Avatar
    If mine doesn't arrive today then could it arrive Saturday? Or would I have to wait until Monday???
    06-04-10 10:05 AM
  20. emumom90's Avatar
    If mine doesn't arrive today then could it arrive Saturday? Or would I have to wait until Monday???
    If you are close to the office ( heck I would drive quite a ways to get it if it was me)LOL!! just go in and pick it up if you can they will most likely attempt on the next business day ( Monday)!
    06-04-10 10:13 AM
  21. jaydee5799's Avatar
    If mine doesn't arrive today then could it arrive Saturday? Or would I have to wait until Monday???
    I don't think FedEx delivers on Sat
    I could be wrong...
    06-04-10 10:23 AM
  22. emumom90's Avatar
    I don't think FedEx delivers on Sat
    I could be wrong...
    They do, but the sender would have had to pay extra for it.
    06-04-10 10:32 AM
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