1. CrackBerry Question's Avatar
    I could send but not receive emails. I could send to others or my other email(not a Hotmail account). Without warning the emails just stopped. I tried powering off & on, power, removing the battery and finally deleting and adding back the account.

    The Hotmail account "works" but not on my phone.
    05-17-16 07:09 PM
  2. jaydee5799's Avatar
    Are you quite sure all the information is correct on your phone?
    05-18-16 10:02 AM
  3. anon(9721108)'s Avatar
    Recheck your email settings by clicking the email folder on your homescreen for that account, then the Blackberry button and select OPTIONS. Make sure everything is in order. Might also be a hiccup in the wifi. I have seen emails come in all at once if they are servicing the network or there is a slowdown for some reason. Could be something else, not sure.
    05-18-16 12:21 PM

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