1. biliboy23's Avatar
    Details are correct and connect through the site

    but on my bb.. look at this


    ImageShack - Online Photo and Video Hosting
    01-09-12 11:16 AM
  2. Fubaz's Avatar
    is it a new BB?
    is the radio on and service verified?
    01-09-12 11:45 AM
  3. Fret Madden's Avatar
    Details are correct and connect through the site

    but on my bb.. look at this


    ImageShack - Online Photo and Video Hosting
    Try rebooting you phone before your next attempt.
    01-09-12 11:45 AM
  4. biliboy23's Avatar
    is it a new BB?
    is the radio on and service verified?
    which radio ??
    and i try to reboot, still not working
    01-09-12 02:57 PM
  5. Fret Madden's Avatar
    which radio ??
    and i try to reboot, still not working
    If you have a signal, the radio is on. If it says OFF, go into Network Connections and turn on the mobile network.
    01-09-12 03:02 PM
  6. biliboy23's Avatar
    i have signal, the radio is on...
    (Sorry for the lack of understanding)
    01-09-12 03:15 PM
  7. biliboy23's Avatar
    Trying again.....
    It's very important to me
    I tried everything possible and it does not work
    try to talk with RIM maybe?
    01-10-12 12:02 PM
  8. Fret Madden's Avatar
    Trying again.....
    It's very important to me
    I tried everything possible and it does not work
    try to talk with RIM maybe?
    Have you tried checking your settings for BBID in Options?

    Options -> Device -> BlackBerry ID

    Or, Universal Search: type ID, select Options -> BlackBerry ID

    Make sure your screen name and email address are correct. Optionally, change password.
    01-10-12 12:09 PM
  9. Fret Madden's Avatar
    Also, just recalled a post or two: make sure you're not swapping your email for your screen name. BBID on the device wants your email.
    01-10-12 12:10 PM
  10. biliboy23's Avatar
    Yes I write down my email
    Also I changed the password, it still does not connect
    01-10-12 12:17 PM
  11. biliboy23's Avatar
    I can connect with a user name and password that I have to the site


    https://appworld.blackberry.com
    01-10-12 12:19 PM
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