1. shemaree09's Avatar
    I've had my 9930 since September and haven't experience any problems. Now im recently getting the annoying black system wait clock when im using my phone. It seems to pop up every 5-10 minutes. When it happens I cant use my phone at all for up to 2 minutes.

    It happens when I scroll through Twitter, write a text, play Fightin Words or even playing Paper Toss!

    I use the memory cleaner often, but after awhile it happens all over again.

    After a battery pull the issue goes away, but eventually comes back.

    Im running .374 and I Have about 4 gb free of device memory. i also have an additional 4GB memory card with about 1gb space free.

    Does anybody know whats causing this issue?
    Last edited by shemaree09; 12-01-11 at 10:22 AM.
    12-01-11 10:19 AM
  2. louisasworld's Avatar
    I have the same problem now and again, I took it into carphone warehouse and they said all I had to do is wait or maybe clear out some memory? Not much help, but thats what I was told.
    12-01-11 10:27 AM
  3. HankHowdy's Avatar
    I've had my 9930 since September and haven't experience any problems. Now im recently getting the annoying black system wait clock when im using my phone. It seems to pop up every 5-10 minutes. When it happens I cant use my phone at all for up to 2 minutes.

    It happens when I scroll through Twitter, write a text, play Fightin Words or even playing Paper Toss!

    I use the memory cleaner often, but after awhile it happens all over again.

    After a battery pull the issue goes away, but eventually comes back.

    Im running .374 and I Have about 4 gb free of device memory. i also have an additional 4GB memory card with about 1gb space free.

    Does anybody know whats causing this issue?

    After a battery pull how long is it until it starts doing it again?

    Sent from my BlackBerry 9930 using Tapatalk
    12-01-11 11:12 AM
  4. shemaree09's Avatar
    After a battery pull how long is it until it starts doing it again?

    Sent from my BlackBerry 9930 using Tapatalk
    haven't tracked it before, but I did a battery pull about 2 hours ago and haven't encountered the issue again.

    I will monitor it closely now to see what happens.
    12-01-11 11:21 AM
  5. kbz1960's Avatar
    Haven't installed anything new or updated any apps or changed the settings?
    12-01-11 11:23 AM
  6. ahmed.atiya1's Avatar
    Check your app storage memory after a battery pull and compare it to when the issue happens. I guarantee that you'll notice a significant decrease

    Fortunately, updating your system works. I was on .261, and it happened really often. Now on .540, a restart (alt+shift+del) per day leaves the phone running super fast all day

    Edit: Also, make sure to do a fresh update, and redownload your apps manually. I updated the first time, let desktop manager reinstall my apps, and the issue persisted :S
    Last edited by ahmed.atiya1; 12-01-11 at 11:52 AM.
    shemaree09 likes this.
    12-01-11 11:49 AM
  7. shemaree09's Avatar
    Haven't installed anything new or updated any apps or changed the settings?
    I've updated and installed many apps so its really hard to tell. Since my battery pull this morning I still havent had this issue again, so its hard to figure out exactly what it could be.
    12-01-11 02:39 PM
  8. shemaree09's Avatar
    Check your app storage memory after a battery pull and compare it to when the issue happens. I guarantee that you'll notice a significant decrease

    Fortunately, updating your system works. I was on .261, and it happened really often. Now on .540, a restart (alt+shift+del) per day leaves the phone running super fast all day

    Edit: Also, make sure to do a fresh update, and redownload your apps manually. I updated the first time, let desktop manager reinstall my apps, and the issue persisted :S
    I dont think .540 is available for the 9930 on Verizon, but I may upgrade to that if needed.

    Thanks for the suggestion!
    12-01-11 02:40 PM
  9. emirozmen's Avatar
    Probably memory leak.
    12-01-11 02:52 PM
  10. shemaree09's Avatar
    Probably memory leak.
    Could you explain what this is?
    12-01-11 03:03 PM
  11. shemaree09's Avatar
    Well it started again. Here are some screenshots if this helps.

    I don't know what's causing this:




    Sent from my BlackBerry 9930 using Tapatalk
    12-03-11 01:49 AM
  12. ealvnv's Avatar
    go into your security option and enable memory cleaning to run every 30 mins or so...it will help a lot, also every once in awhile clear your event log alt+LGLG
    12-03-11 01:52 AM
  13. shemaree09's Avatar
    go into your security option and enable memory cleaning to run every 30 mins or so...it will help a lot, also every once in awhile clear your event log alt+LGLG
    i use the memory cleaner often but the problem eventually returns.

    I will try clearing my event log. Thanks!
    12-03-11 02:09 AM
  14. Phill_UK's Avatar
    Memory Cleaner will not cure your problem, it only clears a tiny amount of data from certain areas. Clearing your Event Log is also pointless as this file is only 400kb in size, and will be full again within minutes.

    BlackBerry phones use a Java based UI which is notorious for memory leakage over time. There's nothing you can do about this, except for a battery pull when the lag becomes noticeable.

    Try to avoid installing memory hogging apps, and reduce the refresh rate on any data intensive apps like Social Feeds, Facebook, Twitter etc.
    12-03-11 02:42 AM
  15. shemaree09's Avatar
    Memory Cleaner will not cure your problem, it only clears a tiny amount of data from certain areas. Clearing your Event Log is also pointless as this file is only 400kb in size, and will be full again within minutes.

    BlackBerry phones use a Java based UI which is notorious for memory leakage over time. There's nothing you can do about this, except for a battery pull when the lag becomes noticeable.

    Try to avoid installing memory hogging apps, and reduce the refresh rate on any data intensive apps like Social Feeds, Facebook, Twitter etc.
    Thanks!

    I've noticed that by reducing the refresh rate on those apps has really improved this issue.

    Im still getting the wait clock, but its not very often and it only lasts a few seconds.
    12-05-11 12:19 AM
  16. pcgizmo#IM's Avatar
    Could you explain what this is?
    A memory leak occurs when an app consumes memory but is unable to release it back to the operating system.

    I dont think .540 is available for the 9930 on Verizon, but I may upgrade to that if needed.

    540 is a 9900 OS.
    Last edited by pcgizmo; 12-05-11 at 08:18 AM.
    12-05-11 08:13 AM
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