1. ohhh my's Avatar
    With all these brick threads, i wanted to ask a question about warranty.

    I ordered my phone through radio shack wireless, if my phone bricks within the first year, do I have to call 611 to go through warranty to get my phone replaced?
    12-04-11 12:19 PM
  2. OniBerry's Avatar
    611 sounds like a carrier thing, and unless Radio Shack is an authorized seller for TMob, then you should be contacting Radio Shack Wireless.
    12-04-11 01:14 PM
  3. ohhh my's Avatar
    Yes, radio shack is an authorize dealer and i'm extending my contract to get the deal. And it's with verizon wireless if that matters at all...
    12-04-11 01:16 PM
  4. OniBerry's Avatar
    Not really. Warranty is issued at point of sale (usually)
    12-04-11 01:21 PM
  5. SwitchBeach's Avatar
    So you are on Verizon not on TMobile?
    12-04-11 01:23 PM
  6. ohhh my's Avatar
    Yes, i'm with Verizon... And doesn't the phone come with a 1 year warranty through the carrier?
    12-04-11 01:28 PM
  7. OniBerry's Avatar
    Yes, unless you bought it off contract from a third party source. The phones comes with a one year warranty from wherever you bought it.
    12-04-11 01:33 PM