1. kareem_ruhi's Avatar
    Experts,

    I received my 9900 today.

    I've been doing the switching thing for all my friends when they got the 9900 and no one encountered this problem BUT ME!

    BBM contacts are there, no groups have been joined again and i have to re-invite all my contacts.. That's not normal over here.. I don't want to re-add everyone as it annoys people and we're talking about 200+ contacts.

    Your urgent assistance would be highly appreciated.

    Cheers.
    03-05-12 05:05 AM
  2. chaddeus's Avatar
    BBM Groups is a bit tricky and I have no solution as of today.

    But with your BBM contacts, what you can do is to back up your old phone the usual way with Desktop Manager. Then plug your new phone, do a restore. "Choose select data and settings" and only select Only restore the blackberry messenger database (I forgot which one but a trial and error might help you).

    - Charles
    03-05-12 05:21 AM
  3. kareem_ruhi's Avatar
    Thanks for the quick reply Charles.

    I believe the backup/restore thing won't change the PIN for all my contacts, i just put my card back in my old phone and BBM is still working there!

    Very weird.. Everything moved but BBM..
    03-05-12 05:26 AM
  4. kareem_ruhi's Avatar
    Ok.. Restore remotely through the registered email address solved the problem.

    Case Closed!
    03-05-12 06:35 AM
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