1. wayno0's Avatar
    Blackberry ID wont allow me to accerss my BB account. I can access it on line, and the password is correct - just tells me it's not a valid combination.

    Any idea's?

    Wayn0
    09-19-11 03:37 AM
  2. TrespassersW's Avatar
    Backup the device and run a Security Wipe. Then download the latest version of App World and try again.
    09-19-11 04:01 AM
  3. wayno0's Avatar
    Thanks, forgive my ignorance, but what's a security wipe?
    09-19-11 04:05 AM
  4. TrespassersW's Avatar
    In Options / Security Options.
    09-19-11 04:13 AM
  5. southlander's Avatar
    So.. you mean you can not login on your phone. But you can on the web using a PC?
    09-19-11 04:15 AM
  6. wayno0's Avatar
    Thanks, but just in case I'm missing the obvious ( very likely) so I back up my 9900 to my mac, using BB desktop manager, then do the security wipe, and surely if I then reinstall from the desktop manager I'll just end up with everything exactly as it is now?

    W
    09-19-11 04:34 AM
  7. TrespassersW's Avatar
    No because the Security Wipe really does make a difference!
    09-19-11 04:38 AM
  8. wayno0's Avatar
    Thank you.. I'll give it go tonight!
    09-19-11 04:42 AM
  9. umarfnd's Avatar
    Try changing the time settings from automatic to manual (or vice verca). Don't know why, but worked for me a couple of times

    Posted from my CrackBerry at wapforums.crackberry.com
    09-19-11 11:12 AM
  10. wayno0's Avatar
    Umarnd - naw, didn't work thanks.

    TrespassersWIf I do the security wipe then restore, will I get all my apps back as they were?
    09-19-11 12:14 PM
  11. TrespassersW's Avatar
    Umarnd - naw, didn't work thanks.

    TrespassersWIf I do the security wipe then restore, will I get all my apps back as they were?
    App World apps yes. Others not backed up by Desktop Manager will need to be re-installed.

    Posted from my CrackBerry at wapforums.crackberry.com
    09-19-11 12:42 PM
  12. amyh074's Avatar
    I had the same problem, did a security wipe and now all is good. Hopefully it works for you
    09-19-11 02:14 PM
  13. tda_tda's Avatar
    1st method..
    log on and log out your bbid using your pc then try afterwards with your bb..

    2nd method...
    make a new account so i was told...
    09-20-11 08:00 AM
  14. robert-o's Avatar
    I have the same problem not being able to log into my blackberry id, so I cannot access my phone at all.
    How do I backup my blackberry on my pc? I'm not even sure if I have a desktop manager installed.
    11-17-11 01:07 PM
LINK TO POST COPIED TO CLIPBOARD