I have had my new Blackberry Bold 9930 for one week. I love it. There is just one major problem. The touch screen quit working over the weekend. I 've done a battery pull with & without the sim card. I am frustrated with phones in general. At the beginning of August I bought an Android & hated it. I thougth my frustrations w/cell phone was over last week after I went back to a Blackberry. Does anyone have any other suggestions????? If not I will be going back to Sprint after work today.
Try to reload your software that should work. The software that came with the device is not stable in my mind. I am still having several issues with mine.
Posted from my CrackBerry at wapforums.crackberry.com
I just got done chatting w/a Sprint rep who says that I need to return the phone & get another one. I am not looking forward to wasting more time!!!! I like th ephone otherwise. I hope it's just a lemon?
Don't muck aorund with software or try and fix it. This is a new phone. Take it back to the store and get a replacement.
Agree! If it took anything more than making sure the battery was in fully, hitting the Sprint store definitely the next step. With the SIM (which I don't use) and the microSD located where they are, it helps to make sure the battery is sitting in place properly, which mine wasn't.
I had this problem but I think I might have caused it by downloading a beta app without deleting the old beta version first. Anyway I was about to swap it out but decided to do a backup and then did a security wipe. It worked. The screen was fine after that.