1. csoyen's Avatar
    Hi everyone!

    I switch my curve 8520 to a 9900 but i have a problem.

    With my mobile network i switch the BIS for the new phone but i can't sincronize my google contacts. I recebe email and the BIS services work properly but the phone can't assume the contacts.

    Someone can help me?

    Best regards,

    cs.oyen
    01-24-14 05:51 PM
  2. goodayeh's Avatar
    Go to setup.
    Select email accounts , highlight your gmail account now press BB key , select edit.
    Scroll down choose synchronization options , select your options and save.
    01-24-14 07:27 PM
  3. csoyen's Avatar
    Hi,

    I already try that but it won't sync any contact.
    01-24-14 07:29 PM
  4. goodayeh's Avatar
    Your bold is it new ?
    Does it have an IT policy ?
    01-24-14 07:35 PM
  5. csoyen's Avatar
    No is used, i can't find it here (Portugal) new BB Bold 9900. Only BB 10 devices.

    Sorry I don't know who is an "IT policy".
    01-24-14 07:39 PM
  6. goodayeh's Avatar
    Options / Security Status Information view It policy.
    01-24-14 07:43 PM
  7. csoyen's Avatar
    At this moment i can't view that because is updating the firmware to the latest 7.1 OS.

    But i have one question the BB OS 7.1 still have support from RIM or with the new BB OS 10 the OS 6, 7 phones will be discontinued?

    Thanks.
    01-24-14 08:01 PM
  8. goodayeh's Avatar
    BlackBerry has sold more Bolds than BB10 devices , so they will still be around for a while.

    They also released an OS 7 device just last year.
    ( the 9720 )
    01-24-14 08:53 PM
  9. csoyen's Avatar
    Thanks
    I already check the IT policy but without any entry,
    01-24-14 09:41 PM
  10. goodayeh's Avatar
    Check the following thread.
    It is similar to yours.

    forums.crackberry.com/blackberry-bold-9930-9900-f235/syncing-gmail-contacts-893444/
    csoyen likes this.
    01-24-14 09:58 PM
  11. csoyen's Avatar
    Thank you!
    01-25-14 07:14 PM
  12. TinnieDebbie's Avatar
    EK HET N BB 9900 BOLD OP KONTRAK PRESIES N JAAR.dIT IS ALREEDS 2 KEER INGESTUUR,MAAR NOGSTEEDS GAAN DIE FOON NET DOOD AL IS DIT VOL GELAAI.EK HET INTUSSEN N NUWE BATTERY GEKOOP,MAAR SELF DIT WAS ONSUKSESVOL.
    DIE LAASTE KEER WAT DIT INGESTUUR IS KON HUL GEEN FOUT OP DIT KRY NIE.!!!!!!
    EK IS REGTIG MOEDELOOS EN RAADOP,WANT ELKE KEER VERLOOR EK AL MY DATA OP MY FOON.
    MET WIE KAN EK PRAAT WAAR IEMAND REGTIG BEREID SAL WEES OM MY TE HELP EN DIE PROBLEEM OP TE LOS!!!!!!
    SOOS EK NOU VOEL SAL EK NIE WEER N BLACKBERRY VIR MY AANSKAF NIE,EN EK SAL MENSE AANRAAI OM EERDER N ANDER MAAK VIR HUL TE KRY

    BAIE DANKIE
    DEBBIE
    01-31-14 11:36 AM

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