1. Michael R Iskra's Avatar
    Cracked face and lcd of 9900. First replaced screen only then realized I needed to replace LCD as well. I have taken apart phone several times. I've become an expert on the 3 connections. if my keypad is unresponsive, should I replace that as well?
    11-04-14 01:29 PM
  2. yohannrjm's Avatar
    There are several possibilities of why this happened.

    The two most likely are:

    1) Keyboard connection came loose.

    SOLUTION: Reattach the connector. This is easy, especially as you know how to tear down the phone. There are many videos available that show how this is done.

    2) Keyboard cable is damaged

    SOLUTION: You will have to replace the keyboard in this case. They're about $9 online, so that's not too expensive.

    Good luck.
    11-04-14 04:45 PM

Similar Threads

  1. Replies: 182
    Last Post: 01-27-15, 04:47 AM
  2. z10 not switching on
    By girinath in forum BlackBerry Z10
    Replies: 7
    Last Post: 12-21-14, 07:14 AM
  3. Article on the Blackberry Passport and 10.3 features
    By JuiciPatties in forum News & Rumors
    Replies: 7
    Last Post: 11-13-14, 08:53 AM
  4. Replies: 9
    Last Post: 11-04-14, 10:34 PM
  5. BlackBerry Passport is available from Amazon.com
    By Than Tran1 in forum BlackBerry Passport
    Replies: 2
    Last Post: 11-04-14, 08:00 PM