1. EssJayVee's Avatar
    Yesterday BB app world told me I had an update for MSN messenger. So like any normal person I d/l it and rebooted my phone for it to take affect. Now its coming back telling me that I have some type of registry error. I've tried a battery pull, pressing alt caps delete, plugging it in to BB desktop manager but my phone just goes to a white screen saying App Error 602 restart. What do I do/how do I get rid of it? Please help. Thanks
    10-26-11 09:47 AM
  2. freethisberrydotcom's Avatar
    I would delete the MSN .. Boot your BB into safe mode and delete it and then reboot:

    KB17877-How to start a BlackBerry smartphone in safe mode
    10-26-11 10:18 AM
  3. EssJayVee's Avatar
    The error messages won't go away. I can't access anything on my phone. No phone calls, no email, no BBM, nothing. It's just stuck with a registry error message.
    10-26-11 10:42 AM
  4. EssJayVee's Avatar
    Just tried the safe mode and my phone goes in to safe mode but again, the error message pops up and doesn't go away.
    10-26-11 10:55 AM
  5. freethisberrydotcom's Avatar
    You will need to hook it up to bb desktop software and try to backup and try to reflash it.
    10-26-11 11:00 AM
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