1. sarahrich's Avatar
    My friends 9900 is stuck in the reboot loop and she desperatley wants some images off the internal memory, she had not saved them anywhere else and she has tried almost everything. This is the last chance before she sends it to be replaced and the images mean a lot to her, I have her phone with me is there anything I can do to stop it being in the loop and be able to recover her images? Thanks in advance!
    02-07-13 12:48 PM
  2. Cathyxx724's Avatar
    have you tried starting it in safe mode?
    02-07-13 12:59 PM
  3. sarahrich's Avatar
    How would I do that?
    02-07-13 01:01 PM
  4. Legal Eagle's Avatar
    02-07-13 01:01 PM
  5. sarahrich's Avatar
    By reloading the OS will I lose all the things installed on her internal memory?
    02-07-13 01:03 PM
  6. sarahrich's Avatar
    It will not load safe mode
    02-07-13 01:08 PM
  7. sarahrich's Avatar
    its not looping now its just stuck under the 2nd R of BlackBerRy?
    02-07-13 02:07 PM

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