1. mmnw's Avatar
    I have a 9900. yesterday I attempted to update my software. My phone NEVER recovered.
    The screen is all white with a random black letter here and there.
    I can see icons about the size of a pinhead.
    The only thing I can do with the phone is turn it on and off.

    PLEASE HELP ME FIX MY PHONE!!!!! IM DESPERATE!!
    thanks
    06-25-14 11:46 PM
  2. BergerKing's Avatar
    http://forums.crackberry.com/tips-ho...ckberry-32322/

    Here's a handy guide that should help you. The biggest thing is not to panic and take your time with the steps. The fact that your phone powers on is a sign that a recovery should be relatively easy.
    06-25-14 11:54 PM

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