1. golfnut_67's Avatar
    I have a BB9900,

    I was able to recieve SMS until late Nov, then it just stopped.

    I have re formatted the phone.

    Checked the fire wall and all is good.

    I took my sim out of my phone and used it on another BB and could recieve SMS's.

    I even got a mate with a BB and had him use my phone and he could recieve.

    Anyone have anythougts?

    Provider is saying all is good at there end.
    12-18-11 06:46 PM
  2. Mad-elph's Avatar
    It is your carrier, i had a similar problem. I switched to a new company back in the spring and sms txt from people from a particular carrier (Telus) would not arrive. I called my carrier and they looked into it. Took about a week but it wasn't on their side, in my particular case, and a telus person called me. they adjusted something and it started to work again. For the record the problem was present on an Android Nexus S for many months before I found out, since I didnt see the sms msgs at all how would i know i didnt get them. Then i switched to a 9900 and it was still a problem.
    Just call your carrier tell them the issue. The tech dept can see that sms are or are not arriving at your phone. It is not the phone.
    12-18-11 09:46 PM
  3. Mad-elph's Avatar
    unless of course you went to advance options and turned off sms, which is possible.
    12-18-11 09:46 PM