1. thor 311's Avatar
    Woke up this mornin and found that no buttons are working on my Bold whatsoever. Tried a batt pull... rebooted system and still have the problem. The phone is now a paperweight that accepts incoming calls (touch screen still works). No updates are avail for it either. Help Please.
    06-29-12 06:47 AM
  2. greggebhardt's Avatar
    I am afraid your device will need to be replaced. Hope you made a backup, if not, install the DTM and try to back up NOW.

    Things like this seldom happened with previous devices.
    06-29-12 07:01 AM
  3. thor 311's Avatar
    funny thing... wiped the phone down with an anti-static wipe and everythign came back working. maybe a key was stuck pressed or something, but i got full functionality again.
    06-29-12 07:46 AM
  4. blueyestm's Avatar
    better save everything on there right now while you have the chance lol
    06-29-12 07:55 AM
  5. Chrysalis1156's Avatar
    Agree with the above. Back it up now. Hope it doesn't happen again.
    06-29-12 01:09 PM
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