1. desharndean's Avatar
    Last night my blackberry 9930 did the newest update and this morning my alert profiles were messed up as i assumed they would be. When i go in to change them there are no alert options under alert sounds, only my songs. please help my blackberry has gone silent!
    11-03-11 09:52 AM
  2. dictoresno's Avatar
    i assume this was an OS update?
    11-03-11 10:06 AM
  3. andyJH's Avatar
    This is most likely not your issue, but if you installed the OS5 alert pack you will have to re-install it after an OS update. It is available here:

    OS 5 ringtones OTA link
    11-03-11 10:30 AM
  4. desharndean's Avatar
    yes it was the OS bundle update, the only things missing are the preset ring tones that came with the phone
    11-03-11 11:26 AM