New Bold 9900 won't boot up..Battery icon with cross and egg timer???!

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10-05-11, 04:19 AM
mr_gill

New Bold 9900 won't boot up..Battery icon with red cross and egg timer???!

Hey guys, just got my new Bold 9900 delivered today. Put the battery in, and connected up the USB cable, the red LED light comes on for a second, and then all I see is a battery icon in the middle of the screen with a red cross and an egg timer! Have tried removing the battery and putting back in, leaving it plugged in for a couple of hours, no use, it simply won't boot up :(
Anyone else had this problem and managed to resolve it? Or are we looking at a duff battery/phone here?
Thanks!

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10-05-11, 04:52 AM
MrLynd54

If it were me I would send the battery back to where you got the phone for a new one. If that does not work, then I would return the phone and request a refund.
10-05-11, 05:52 AM
rrrebo

^^^^^ This. Sounds like a bad battery.

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10-05-11, 07:28 AM
mr_gill

hmm, im thinking its a duff battery too.

Strange thing is, when i connect to my laptop, the phone is recognised in desktop manager, comes up with the PIN, but it doesnt get any further and is unable to connect.

Getting a new battery sent out for tomorrow, so will try that and if see it makes any difference.
10-05-11, 10:33 AM
chefhunter

I have the same problem

I have had my BB 9930 for 3 weeks now and last night i put it on charge and then this morning woke up to the hour glass and the red light coming on repeatedly.
it will conect to the computer for a second and then disconect. the battery has been out and back in but nothing works.
so is the new BB battery going to cause a recal?:mad: