1. UnInvited's Avatar
    i have tried to add an email in my 9930, however it says i need to register my device

    and i have do those steps and receive registration massage but still cannot setup the email and gave me same thing

    Please advice
    10-03-11 02:05 PM
  2. elvin1983's Avatar
    Do you have a BIS data plan on your device? You won't be able to register your device on the network unless you have the BIS account. A standard data plan is not sufficient, it must be a BIS data plan.
    10-03-11 02:14 PM
  3. UnInvited's Avatar
    Yes i Have
    10-03-11 02:37 PM
  4. elvin1983's Avatar
    I'd call your carrier and make sure your device is properly provisioned... They may have to resend the service books to your device since you can't access the e-mail settings application. It should automatically register on the network whenever you host the routing table...
    10-03-11 02:46 PM
  5. obiken1's Avatar
    I'm having the same problem with my email set up. Somebody please help
    10-07-11 03:23 PM