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I always played my music player through my headphones on my 9700. But on my 9900 headphones (and I've tried more than one pair) will not activate. Fact is there is not an option for it. I have a option to activate speakerphone, handset, or my Bluetooth. And the Bluetooth stopped picking up so I deleted it from the phone. But now that I've reinstalled the Bluetooth it's not showing up in the options menu anymore either. Any suggestions?
And I've already tried a reboot/battery pull
I've had this issue before, but I fixed it by pulling out the headphone jack and slowly pushing it back in. Adjust the volume to see of the headphone jack icon appears.
This thread is likely related to your issue.
http://forums.crackberry.com/blackbe...t-mode-393780/
I haven't had that problem yet. Hopefully you can get it resolved. There is always a warranty to replace the defective unit.