-
@pondhockey and dechyper44
if you happy with ur 9900/9930 then i'm glad for you
but some of use don't
thats why i started this topic in the first place.
thank you for your reply and enjoy your perfect phone.
@protcph and cbreze
thx for the comments :P
anyway i still hoping RIM will read this though.
or realseing better OSes
cause now everyday i'm so tempted to open a brand new box of 9780 to reaplce my 9900
really can't live with the battery life,
in busy day i charged it up to 3 times , its like taking a prescription medication
10-17-11 02:43 PM - We have a fleet consisting of hundreds of blackberries in the field here. We have been rolling out 9900s for the past couple weeks, we have about 90 out in operation right now with more tested and ready to go in the near future. Of those, we have had zero DOA phones, they have all worked properly and were all deployed. The only thing we are doing is updating the OS to fix the freezing and battery problems. Otherwise, they are good to go out of the box.
And our end users are absolutely loving them. The Bold 9900 + The Otterbox Commuter + An iSheildz screen protector = Happy executives.10-17-11 04:00 PM - We have a fleet consisting of hundreds of blackberries in the field here. We have been rolling out 9900s for the past couple weeks, we have about 90 out in operation right now with more tested and ready to go in the near future. Of those, we have had zero DOA phones, they have all worked properly and were all deployed. The only thing we are doing is updating the OS to fix the freezing and battery problems. Otherwise, they are good to go out of the box.
And our end users are absolutely loving them. The Bold 9900 + The Otterbox Commuter + An iSheildz screen protector = Happy executives.
Please update us just on how many of those 9900's brick themselves for no reason during an overnight charge... and how you fix them without sending them for repair! There's a rapidly growing community that is most desparate for an answer!
10-17-11 05:38 PM - now everyday i'm so tempted to open a brand new box of 9780 to reaplce my 9900
really can't live with the battery life,
in busy day i charged it up to 3 times , its like taking a prescription medication
Exactly what I am doing, cancelled the upgrade, returned the 9900, once thats back getting a 9780, loved my 9700, and its essentially the same.
Sorry Rim, wont be taking the new flagship(as you should drop the flag and replace the p with a t...), if I wanted this kinda battery life would have gone for an iPhone.10-17-11 06:46 PM - Oh and my current 9900 will randomly have the red indicator come on and flicker until I do a battery pull or alt+shift+delete... sadness!
Dee-Q would you really not go to a 9810? It really is quite nice. I don't think the 9360 would be a great device for business use.
Sometimes I do miss my Tour... well... often. But I loved it as it was my first BlackBerry. I had 2 of them. Maybe patience will win. Even though I've had a lot of issues and seen a lot of issues, I'm holding on for now10-19-11 06:17 PM - And here I am, thinking I was the only one sufferring with a crooked trackpad!@ifraser and @dmarch
congrats for your great phone :P
i guess you are among the lucky ones that have a "good" build quality 9900
anyway i'm happy for you, money well spend , unlike most of them who don't.
@Strider
thx man, but i don't know how to send it to RIM. or wheter they will bother to read my mail or not . in my country, the BB is mostly made in Mexico or Hungary.
but most of the one that have problems are those from mexico, reagardless of where they are build, i think RIM should produced better build quality phones, cause we customer don't really care where the devices are made, we only understand that we spend our money to get a RIM's Blackberries, and we expect them to be more or less perfect.
btw the key fell of problem are for those who uses the original RIM pouch.
the middle part of the keyboard are usually the one that fell off. from my observation, i think that is due to the pouch being super tight, but i'm just a normal person, the "expert" at RIM should know better about what's going on, well i guess.
@r.santa1
thx for agreeing with me on bad build quality.
i never had issues with my previous blackberries. only the 9780 that i sold to my customer , few of them have double typing keypad, but still the count rate is about 1 per 10 phone sold, so i guess that is not so bad. btw i live in tropical country maybe our humid weather contribute to the problem ?
@oniberry
9780 have the double typing problem, but like i said the count rate is quite low in my shop, about 1 per 10 phone sold. all phone in my country is not telcos subsidised. in my country we pay full priced, which is US$ 600 + per phone for the 9900.
and the proccess of returning for exchange can take up to 1-2 weeks, imagine how the customer react ? most of them are really upset because of this.
and i'm authorized shop for RIM. not those black market type but still if i asked the RIM headquarter in my country to send me a new 9900 for retail they will send me within half day. but if i request them to send a replacement unit , it can take up to 2 weeks cause they said the stock is limited.
@papped
i'ts not only my experiences, my customer also feel the same way.
like i told you the double typing issues on the 9780 is far less compared the issues that 9900 is having.
@vermonde
you were saying ?...
@Pond HOckey
you don't believe what i said ?
its okay, i don't force you to. but look at other threads in this forum, lots of other people experiencing the problem i wrote above.
and i did post the "croocked" trackpad problem somewhere in this forum before.
Click to view quoted image
@mikeconnors 81
i'm happy for you :P
@FBA
i guess if you asked RIM their answer will be "future OS releases can help you on that" but im sure that's not the answer you are looking for.
@bradkb
feel so sory for you.
10-20-11 08:55 AM - I realize this thread is a couple of months old now, but I just replaced my wife's VZW Curve 2 with a nice new 9930 Bold Touch. There really isn't anything wrong with her old phone except the battery is shot, and the OS is waaaaaaay outdated. So, the 9930 is quite awesome and she loves it. 4 days after she got it, the right shift went missing. She never dropped it and we still don't know what caused it to come off. She swapped it yesterday, and on this one the plastic that covers the call buttons, bb button, and back buttons is not flush with the screen. The last phone was. In fact, if you slide your finger across from left to right, it feels like a roller coaster ride for your finger. You can look at the phone from the top and see the edge of plastic sticking up. The company I work for has 15+ BB phones and 5+ Playbooks, which I help take care of, and we have had a few problems with hardware, but I've never seen anything like this. We have 3 9850's, one of which is mine, and those are great.
Well, I'm going to go to the wireless store with my wife today and talk to them about this one, and if they don't have any in stock, I will be going with her when they get new one in, and I will inspect every inch of it. The first one was perfect until the key came off.
What concerns me the most is that if RIM keeps having problems like this with their flagship phone, they are just shooting themselves in both feet now. Been a BB user and abuser for at least 5 years now, and I don't want to switch to anything else. However, if they keep this up I'll be looking Android or Windows Phone. Not a fan of the iStuff.
So, 10-Dee-Q, I unfortunately have experienced the same issue now, 2 months later. I think a $600 phone should be prefect. RIM, hello?
01-05-12 10:19 AM - I agree with OP, Blackberries are the best phones that I have ever used and will never think of using another brand but then poor build quality, ever developing OS and other small issues become a big bumper coz one doesn't expect a brand new phone to be crippled with flaws. For all those people who say that a little misaligned trackpad is fine and this and that need to know one thing that it is not about misalignment it is about the feeling which you get when you buy new device etc if you open a brand new device and see it has shoddy built quality, how will you feel to add to that some people have build quality issues and some don't. one's who have these issues feel cheated and will consider other brands when they are out shopping for anew device.
This can bee clearly seen as iphone sold 4 million devices in first week where as Blackberry haven't sold anywhere near that. RIM needs to pull its socks. If they gey these little flaws corrected they could beat any and every brand
01-05-12 12:59 PM
