[frank00]

I have been having an issue with my Bold 9930 that started a couple weeks ago. When I type a text message or an email the phone will input the symbol that corresponds to the letter I am typing. It does it a lot on the "a". When I want to type an "a" the phone inputs a *. I am not pushing the alt key. It does not do this all the time and not on all letters. When it does this I have go back through my message and delete the symbol and retype the letter. Sometimes I have to push the letter 3-4 times on the keyboard to get it type the letter instead of the symbol. I have a feeling resetting the phone my be my only option to fix but I wanted to see if anyone else had an idea before I did that.

[BigBadWulf]

Update your OS. Wiping is completely unnecessary. The latest official from Sprint would certainly suffice.

Software For BlackBerry� Bold™ 9930 smartphone

BlackBerry Handheld Software v7.1.0.921 (Multilanguage)

Package Version: 7.1.0.921
Consisting of:
Applications: 7.1.0.267
Software Platform: 5.1.0.230
File name: 9930AMEA_PBr7.1.0_rel921_PL5.1.0.230_A7.1.0.267_Sp rint_L.P.exe
File size: 208.26MB
Note: The Software Platform and Applications version numbers can be found under Options-About screen on the handheld.

Download Software

Download, install, then follow the upgrade guide in my signature.