1. LewisRids3's Avatar
    Ok so my screen went white and displayed 'JVM Error 517' with a reset button under it, i kept pressing that but it just kept happening again. I tried to connect it to my laptop to restore my device but my device won't turn on. What do i do?!
    Please not, i'm no techno genius so i need help!
    12-28-11 06:03 PM
  2. Fubaz's Avatar
    pull battery
    run apploader.exe
    when on pin screen put battery in, and quickly push next.
    follow the prompts and reload your device.

    i hope you had a back up.
    if you need more help search the forums on reloading a bricked berry.
    12-28-11 06:09 PM
  3. LewisRids3's Avatar
    i ran the loader and it said 'no action was needed' i'm still left with the same screen on my device
    12-28-11 06:16 PM
  4. Hgouck's Avatar
    have you download any os (operating system) for your phone?
    12-28-11 06:20 PM
  5. LewisRids3's Avatar
    Yes, but only 30 minutes ago after my phone showed this error.
    12-28-11 06:21 PM
  6. LewisRids3's Avatar
    Basically i've used the 'loader' but it's said that no action is required
    12-28-11 06:25 PM
  7. LewisRids3's Avatar
    Now i'm getting a message saying: 'The BlackBerry Desktop Software does not have BlackBerry Device Software for the device you have connected.'
    12-28-11 06:28 PM
  8. Hgouck's Avatar
    who is your carrier and which OS did you download?
    12-28-11 06:41 PM
  9. LewisRids3's Avatar
    I dowloaded the desktop software, what is the os?
    12-28-11 06:44 PM
  10. Hgouck's Avatar
    If you have download the latest OS from your carrier than go to here
    How to Reload the Operating System on a Nuked or Bricked BlackBerry | CrackBerry.com
    It is a tutorial on how to reload on a nuked/bricked phone
    12-28-11 06:46 PM
  11. Hgouck's Avatar
    os is the operating system your phone uses. you can go here to download from your carriers BlackBerry - BlackBerry Desktop and Device Software Download Sites
    do this from your computer not your phone.
    Last edited by Hgouck; 12-28-11 at 07:03 PM.
    12-28-11 06:50 PM
  12. LewisRids3's Avatar
    Ok so now i'm updating my device software and i'm yet to get to the reboot and restore stage
    12-28-11 07:00 PM
  13. Hgouck's Avatar
    keep us posted.
    12-28-11 07:06 PM
  14. LewisRids3's Avatar
    Sorted. Thank you for your help.
    12-28-11 07:28 PM