Just got my 9650 replaced with a 9930!
I'm so pumped right now! I had a broken 9650 and when I went to get it replaced at Verizon, they had me call Asurion who ended up giving me a 9930 as my replacement because they no longer carry the 9650.
Anyone that has a damaged 9650, go file an insurance claim and get a $100 off contract 9930!
Similar thing happened to me
My company recently upgraded our Tours with the 9650. I think we got a bunch of them for free. To me, the 9650 seemed like a Tour with wifi.
While out of town on business, my 9650 went haywire. I went to a Verizon store near where i was staying and they did not have any 9650s in stock, so they gave me the 9930 for no additional charge. (Being part of a relatively large corporate account helps).
So while mine wasn't an insurance claim, it does appear VRZ is pushing the BB7 phones.
Now all my coworkers are hoping their 9650s fail like mine did. It is a significant upgrade over the 9650.