1. nellisere's Avatar
    So, as you know, my 9900 is bricked, and the led will blink once, then 3 times in succession, and repeat, but that is only plugged in, now, would it be possible, assuming it is a software problem, to connect a JTAG cable to the logic board and reload the OS? woud that give it life again because I am currently stuck with a Curve 8520 and it has broken on me several times in a week (trackpad not working, won't unlock etc)
    12-02-11 03:35 AM
  2. Fubaz's Avatar
    why not send it back for warranty repair?
    12-03-11 12:04 PM
  3. nellisere's Avatar
    Because I bought it off ebay and it didn't come with a reciept, that taught me a lesson, but I took it to a guy on the market, and apparently it is fixed, gonna see on monday when my dad picks it up, going to be texting him all day :P
    12-03-11 02:34 PM
  4. nellisere's Avatar
    Unfortunately got the phone back from the repair place and they were unable to fix it, looks like I am stuck with a 550 brick
    12-05-11 06:19 AM
  5. pynkfloydd's Avatar
    I don't know about a JTAG. There might be points that you could solder to, but you'd still need the software to do anything. That's even assuming that RIM left the JTAG points enabled. Nowadays, it's pretty standard practice that companies don't allow ease of access.

    Why not try contacting RIM directly? I mean, they did publicly acknowledge that bricking was a problem. I'd at least send an email to help@rim.com.

    I'm assuming that you're in the UK? Here's their UK contact info:

    BlackBerry - BlackBerry | Contact Research In Motion (RIM)

    I really have no clue what your laws are regarding retail sales. In the US, phones usually come with a 1yr warranty. I've gotten away with not needing a receipt before (when something was recently released) with my carrier, but I know that most phones sold in the US are also locked to a carrier. ...have no clue what your options are in the UK nor your standard return policies. Although I've had friends from there laugh at our lax return policies.

    Best advice that I could give you if you write them... Don't come across as demanding. Lay out your arguement in a neutral, logical tone and emphasize that you're a loyal customer. ...then ask what you expect them to do. Remember, the person reading your letter is just an employee, they don't own the company.
    12-05-11 02:44 PM
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