Upgraded from curve to 9930 today. Wow, what a device. Local verizon had NO RIM products on display. Had to pull a 9930 from the back. Tried to talk me into something else. Not interested. Already own two playbooks, not switching phones! On the plus side, he actually knew how to set it up. Not always the case. I commented that Verizon wasn't exactly promoting BB. His response, appropriately so, not really Verizon's lack of promotion. I'm trying to support RIM. Total of 4 Playbooks and two phones in this two person household. Hope RIM steps up and promotes that fantastic devices.