Originally Posted by
Lumalee KJJB, I would like to correct your assumptions and or misreading of my post or even how it works here in the UK.
The 9900 has been marketed by Orange UK as having UMA on launch day and this was in their new brochure released in August of this year, so I bought based on this information. So thats me NOT buying on future expected upgrades nor is it entirely my fault.
You seem to be a layperson when it comes to terminology in the mobile industry, because I stated that the phone was bought sim free from a distributor (of RIM products) as a trade customer, which I am, and not wanting to sound condescending but sim free means it has not been bought from a network or carrier thus negating any owness on them to sort out the repair. Even someone like you must agree that from the statements made by me and another poster RIM customer service for the trade is a little lacking if none existant.
@Gray, aint crying at all, more complaining at the lack of service from a company I expected more of, probably the same as how I feel about sensible discussion being interupted by "2 cells" like your goodself with nothing constructive to say or add. Troll somewhere else please.
@otacon, thanks for the comments, sensible and constructive must say so thanks for that. Apart from the UMA which I can wait for I love the 9900 as a device, probably the best device RIM have ever produced to date, but the warranty issue has really messed me up, its not what I expected from a company like RIM, having said that the last 3 days and all its problems has probably put some light on how RIM deals with its customers.