1. carlosdelapaz69's Avatar
    Purchased a used 9900 bold for tmobile. Took the phone to T mobile to get it activated and the guy behind the counter told me that the phone has an IT block on the firewall and that the phones email, text and BBM would not work until the security lock was removed by whoever installed it.
    02-18-15 07:01 PM
  2. Bla1ze's Avatar
    This MIGHT still work - http://forums.crackberry.com/tips-ho...-policy-34665/

    Also, this - http://forums.crackberry.com/tips-ho...y-phone-81401/

    A bit outdated in its terms but you skip the non-relevant stuff. If that doesn't work, I'm not sure any more. Been too long since I've dealt with a BBOS device.
    carlosdelapaz69 likes this.
    02-18-15 07:13 PM
  3. MobileMadness002's Avatar
    I would have referred him directly to BlackBerry knowledge base articles myself. But that's just me.

    KB14202-How to remove an IT policy from a BlackBerry smartphone
    02-18-15 08:56 PM
  4. Bla1ze's Avatar
    I would have referred him directly to BlackBerry knowledge base articles myself. But that's just me.

    KB14202-How to remove an IT policy from a BlackBerry smartphone
    That works too but most of it assumes you have access to a BES.
    02-18-15 10:03 PM
  5. james-007's Avatar
    Security wipe or reload the os using bb desktop manager.
    02-18-15 11:16 PM

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