help for a newbie - straight to voicemail?
Hi,
Before I go any further, I should point out I am a complete newcomer to the blackberry, my friend gave me a blackberry bold that she no longer uses and I am trying to learn it as I go. Please be gentle with me, and explain anything in terms, thanks!!
When the phone was given to me it was unlocked. Today I went and bought a pre-paid sim card with $25 on it, and have set up the account. When attempting to test it by calling it from my landline, it immediately goes straight to voicemail without ringing at all. The calls are NOT being forwarded, I am not sure what I need to change about the phone to be able to accept calls? I have no desire to use voicemail at all to be honest, I need this for my kids to get a hold of me so it's kinda important it rings if someone calls me!!
If anyone can suggest what I can do, please do - and remember, laymans terms, please!
P.S. If I need to reset the entire blackberry, I am happy to do this (provided it won't affect my new sim card) since I have not put any contacts in yet, plus there is an awful lot of stuff on there that I don't think I'll use such as 4shared, caputirenux etc - I don't even know what these things are and sure I won't miss them..!!!
Thanks in advance.